ePOWER REPORT: (full story)
Boston Top Producer Sees Instant Results After
Hiring California VA ...
Susanne McInerney of RE/MAX Carriage Way is one
of the most successful sales associates in Boston
for a reason —she takes action! On the very first
evening of my recent 3-Day Advanced Workshop
in Boston, Susanne contacted and hired Michelle
Thornton, the California VA interviewed in the
previous month’s issue of ePOWER! NEWS.
My 3-Day Advanced Workshop is very intense and
includes homework each night. During the first day
a fairly thorough discussion is had on how to use
Virtual Consultants (VCs) and Virtual Assistants (VAs)
to grow one's business. That first evening,
Susanne went way beyond the assigned homework
requirements and actually interviewed and hired a
Virtual Assistant in California.
And she didn't stop there (like a true top
producer!) Once hired (after about an hour on the
phone), she had her new VA immediately start doing
work for her. This is how it went down:
- While still on the phone immediately after
hiring her, Susanne had her VA talk her through
the procedure for installing GoToMyPc on her
main computer;
- Once installed, Susanne "invited" her VA to
take temporary complete control over her
computer;
- Meanwhile Susanne faxed over recent
transaction information to her VA;
- Susanne then sat back and watched while her
brand new VA entered the faxed transaction
information into her Agent 2000 software program
—essentially bringing all her files up to date
on Agent 2000 in no time!
It should be noted here that while her VA was
experienced in using Top Producer, she had none with
Agent 2000. No matter, she picked it up in just
minutes!
Susanne brought in the printouts of her VA's
first night's work, blowing everyone away with the
fact that not only did she hire someone that first
evening, but had meaningful work done as well.
You might be wondering at this point how
Susanne could hire a Virtual Assistant, whom she
has never met, in just one hour when it typically
takes days or weeks of interviews to find that
"just right" on-site assistant. Well, believe it
or not, it has everything to do with how we are
"hard-wired" as human beings.
When evaluating a virtual assistant, most
people limit their scrutiny and evaluating
criteria to whether this person can do the job,
are honest, and have a compatible style. Since you
are not going to be working with them side by
side, or even know what they look like in most
cases, all your personal judgments that are
attached to looks, body language, personal habits,
etc. are filtered out.
If you think about it, in-person interviews of
traditional on-site assistants consist of
(unconscious or otherwise) "judgments" that go way
beyond a candidates ability to get the job done
effectively. When we meet people face-to-face, we
simply can't help ourselves from judging them on
many factors that may have nothing to do with
their skill sets. This is just the way we are
built and has a lot to do with our inherent need
for survival (more on that in a later article).
Now you don't have to be a top producer like
Susanne to hire a Virtual Assistant. Remember, you
can hire one for an hour a week if you want.
However, if you take action like she did and do
hire a VA, you will likely become a top producer
faster than you ever dreamed possible. So,
what are you waiting for? —make it so!
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