Mr. Internet! Current Issue of ePOWER! NEWS

 

  Issue 11  Volume 3

November 2002  

 
KRISTI'S KORNER:
  (full story)
How To Turn Online Prospects Into Phone Line Sales! ...

Have you ever wondered, “If so many people are looking at my listings on REALTOR.com®, why is my email not jam packed with inquiries?” Well, you are not the first agent to ponder this. All that traffic on REALTOR.com® should create a thunderous roar of emails across our Internet connections like herds of giant buffalo powerfully crossing the Great Plains into an Inbox that yodels, “You’ve got leads” upon delivery. Yeeehaaaaw! If that’s not the case for you, read on to find out why and what you can do to turn more of these eyeballs into serious prospects that make your phone ring.

Well, REALTOR.com® conducted an internal survey last year and found that 1 out of 3 consumers reported contacting a REALTOR® from the site.* GREAT news considering the site attracted 4.5 million unique users in July, according to ComScore Media Metrics. (I’m no mathematician, but when you do some figurin’— Hot Dog! — that’s a lot of contacts being made!).  But here's the key: 80% of those who contacted a REALTOR, did it by phone! Wow.

Well that explains the ratio of traffic to emails. Crazy Internet consumers like myself are funny, aren’t we? We want to research online, but when we’re ready, we want to find you fast by picking up the phone like Alfred contacting Batman with instructions. Now that you know this information, let’s get creative and get your Bat phone ready for action.

For those of you who are members of REALTOR.com®, you know you have the ability to add your own headline and custom ad copy to each and every one of your listings. I would recommend you add your phone number as a tag to every headline. But let’s look at the capabilities of the custom ad copy. Most of you are probably aware this area accepts HTML coding. Why not BOLD, INCREASE, COLOR and MOVE your direct phone number in this section to look something like this:

Call today at 999 999-9999!

That should not only help them find your number, but get their attention on your listing, right? How did I do it? Well, I changed into a mask, a cape and asked Robin to boot up the computer. Here’s how it works. Look at the following code:

<marquee behavior=alternate width="360" style="font-family: Arial; font-size: 12pt; color: red; font-weight: bold">Call today at 999 999-9999!</marquee>

You don’t have to be computer geek or Batman to give this a try!

  • Copy this code from this web page (highlight and right click to copy) and paste into Notepad;
  • Simply insert your own phone number;
  • Save this new code with your number to your hard drive for fast future reference;
  • Copy the entire code and paste it at the end of your custom descriptions for ALL of your properties.

To access your account and do this, simply log on at http://ilead.realtor.com and go to Edit My Listings located in the left side, yellow navigation bar. Or contact 800 878-4166 and they’ll help to get you logged in.

It’s that EASY! (BTW, if you don’t like red for your Bat phone number, you can substitute other colors. In fact, you can make edits to any item noted in blue in the code above, i.e. font selection, size, etc. Check out http://www.PageTutor.com for more info and FREE tutorials on HTML and use of Notepad.)

So, get those hands on your keyboards and start pasting in those HTML phone numbers so buyers & sellers like me can reach you like a real estate super hero! And don’t forget to ask every contact how they found you. Oh, and for those who enjoy random trivia, did you know that Burt Ward was a real estate broker prior to starring as Robin? He sold two houses. (Obviously, he wasn't on the Internet!)

* Internal Survey, November 2001

Kristi Kennelly

Kristi Kennelly is our KRISTI’S KORNER columnist and senior sales trainer for REALTOR.com®. You can contact her via e-mail at kristi@kristiskorner.com

(NOTE: Mr. Internet, his company and staff receive no compensation whatsoever from REALTOR.com®, Homestore, or any other third party vendor or service provider.)

 

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