WORD MAGIC: (full story)
A Picture Is Worth A Thousand Words... Right?
No, not necessarily. In real estate, the quality
of your text makes the difference between a
potential buyer merely skimming over your listing
and having that buyer make first contact with you.
A picture is the “grabber” -- it captures
immediate attention and entices your target
audience to read. The description is the “cincher”
-- it compels your audience to call you, e-mail
you or visit your website. And, once you establish
contact, you begin the real work of making a sale.
Words add depth and character predisposing
buyers toward or against a property they have just
discovered. Image and “feel” are particularly
important. You must paint a picture, one so
personalized they can see themselves stepping into
it. The property should be described in terms that
make it not merely a house, but a place they want
to call home.
The language and perspective of a description
should be personal, using terms like “you” and
“your.” Utilize your knowledge of the target
market to appeal to those individuals
specifically. Beware of limiting yourself by
appealing to your audience on the basis of their
current lifestyle. When considering a new home,
people expect a change of locale to help them more
closely approximate their “dream” lifestyle. It’s
your job to describe their “dream” home.
Tailor your descriptions. When courting the
luxury homebuyer, avoid highlighting economical
features. Instead, use your text to emphasize
features that add visual impact, describe
exceptional interiors and highlight extras that
lead them to consider this property uniquely
“them.”
The $500K+ homebuyer is probably well educated,
well read, and older -- possibly all three. This
audience typically depends on text more as a
conveyor of information than younger or less
educated buyers. The descriptions for this
audience should be a bit longer and more detailed.
As an example, let’s take this description from
a
Tech Valley Homes offering in Albany, New York
and revamp the description to be more appealing to
the target audience for this $509,900.00 home:
Fall in love with this
wonderful & charming colonial with approx. 214’
lake frontage all sitting on 10 acres. The house
and 1.88 ac is available for $354,900.
Type: Colonial
Bedrooms: 4
Bathrooms:2 full
Realtor: Susan Lynne Sommers
This agent offers a PDF fact sheet download,
and a virtual tour utilizing the 360° wrap around
camera technology, both of which are fantastic
extras and will help generate interest. But, she
could still “pump up” the appeal of this property
with a more intimate snapshot of the property
through an expanded and more compelling
description:
Ten acres with trees
and well-established landscaping surround this
impressive home to provide the privacy you seek.
Edging Ballston Lake, this home offers over 200’
of lake frontage with an enclosed back porch and
deck offering a fantastic view of the water.
This expansive four
bedroom, two bath colonial boasts two
fireplaces: one in the living room and second
one, of natural cobblestone, in the family room.
Two full baths and details such as: hardwood
floors, knotty pine walls and ceiling in the
living room, crown molding in the den and family
rooms, a large bay and expansive windows
throughout, add to the allure of this luxury
home. The well-appointed kitchen has large
windows for natural light and solid cherry
cabinets to add warmth, while Corian™ tops the
surfaces and breakfast bar with style.
The possibilities for
this property are endless. The full basement
offers additional room for expansion, the
two-car garage could be converted back into a
cottage, and the storage area on the second
floor could be used as an office. The patio
offers yet another option for gracious outdoor
entertaining. Call Susan L. Sommers at
518-435-9944 for more information or to schedule
your private viewing.
On the other hand, to appeal to buyers seeking
a starter home, concentrate more on the charm of
the home AND outline features that will save
money. Make home ownership more appealing than
renting.
Statistical information about a home sketches
it in black and white for your audience. For
example:
Beautiful 3 br, 1.5 bath
starter home on dead end street offers triple
pane windows and hard wood floors. Large eat-in
kitchen, formal dining room, and great room with
fireplace. A must see!
Appeal to this buyer group by emphasizing the
emotional aspects of home ownership and enliven
your text with descriptive particulars with full
color, inviting details:
This spacious home
offers the perfect environment for your family
to grow and prosper. The large country kitchen
encourages gathering in the heart of this
inviting home, while the adjacent formal dining
room means you can host the holiday meal and let
the rest of the family do the driving this year.
With three bedrooms, a large bath upstairs and a
half bath downstairs, there is plenty of space
for each family member to enjoy their privacy.
Plush, thickly padded carpeting upstairs adds
warmth and sound insulation where you need it,
while the downstairs floors offer the beauty and
ease of natural hardwood.
This home makes life
easy. It’s built with the economical advantages
and security of triple pane windows and offers
maintenance-free vinyl siding and trim to permit
to spend less time maintaining your home and
more time enjoying it. The vaulted ceiling and
gas fireplace in the 20x20 great room makes
entertaining a joy and weekends at home a
pleasurable retreat. The home is built in a
charming neighborhood and is surrounded with a
generous lot at the end of a lushly landscaped
court to ensure quiet, peaceful surroundings.
Call Jenny at 867-5309 to see this home for
yourself.
Notice the psychology of key words and
descriptions that appeal to most first-time
homebuyers. A “spacious” place for their family to
“grow and prosper,” appeals to the renter who is
tired of not having enough physical space, the
word “grow“ will appeal on a more personal level
to couples planning to start a family soon without
insulting those who don’t have such plans, while
the word “prosper” gently appeals to their
financial dreams.
The description offers an opportunity to move
into the host role during the holidays, this “rite
of passage” is usually reserved for established
family members. Buyers in this phase of life are
often overwhelmed with the details of life, career
and/or raising a family. Their time is at a
premium. This description tells them that the
house “makes life easy” and promises more time to
enjoy life. Hassle-free entertaining is
highlighted to remind the buyers they no longer
want to worry about what the
upstairs/downstairs/next door neighbor will say if
they have a few friends over.
Highlighting the size and use of the kitchen
will be of interest to apartment dwellers since
those rental kitchen areas are often small and
inconvenient. Having lived in an apartment
situation, the insulation between floors will be
most important to the potential buyer with
children, as will the expanded description of the
neighborhood.
Property descriptions should be sensitive to
the difference in the connotative and denotative
meanings of words as they relate to the desired
audience. Use words that “sell” to describe your
listing, and avoid negative words. For instance,
the term “dead end” should never be used. It is a
negative concept used to describe a positive
geographic attribute. Always use the word
“children” rather than “kids” or other terminology
to describe the younger members of the family.
Many people are insulted if you would call their
offspring “kids.” Don’t assume anything about the
composition of the family in the description. For
instance don’t use “him and her” references. Don’t
assume that a family includes two adults or that
two adults in a family will be of opposing gender.
Don’t permit your description to limit your market
for the sale.
Your description should enliven a photo with
particulars that appeal to the ideal -- the dream
-- of your reader. Quality photos and compelling
descriptions determine the first impression a
potential buyer will have of the property you have
listed. Make it the best!
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