Although Judy and David NuHavun with Exit First Realty near Syracuse NY had their very first closing in June 2005, a brief six months later they ended the year with over $3 million in sales. By the middle of January 2006 they had sold an additional $2 million. Commitment to savvy Internet marketing and extraordinary customer care have brought these amazing results in such a short time. Here’s how they made it happen.

Hi Michael,

We’re learning so much in your telecoaching series – you are teaching and expanding on so many things we used to do by the seat of our pants!

It didn’t take us long to become firm believers in the power of website marketing and timely follow up with leads. We’ve seen first-hand that a lead generation system can be highly successful – if we work it! In the early days of managing leads, we received two leads who responded to our initial e-mails, and we ended up with transactions for both of these buyers on homes in one week - $425,000 in sales.

We work exclusively with buyers, and over 70% of our customers are from out of town. 100% of our business is web based, and we receive about 200 leads a month. It’s absolutely essential to immediately respond to their initial inquiries and begin to establish a relationship as we build their trust.

People seem to connect with us as parents and grandparents who they can relate to, and they turn to us for advice. David’s background in the construction industry helps, and Judy has tremendous people skills which put them at ease. Through Emily’s Foundation, an organization we established to help bereaved parents in North America after our daughter was killed in an accident, we work with many people, and this has helped us learn to connect with people on a personal basis. By the time our clients arrive in town, they already feel like they have a friend in the community.

We check leads every hour, on the hour, and have developed a collection of templates that we are continually tweaking to respond to people very personally. Every single lead is taken seriously, and clients often say they are impressed that we return e-mails quickly and don’t pressure them. We recently sold a home to the new manager of a local restaurant, after e-mailing with them for seven months. It is important not to give up on people even if it seems they are never going to act. When we met them for the first time in person, it was like we had known them for years and they expressed the same sentiment. Within a week we had sold them a $350,000 home (that’s a pretty expensive home in Syracuse).

Your ideas are awesome, and at times all the great ideas can be a bit overwhelming! As a mentor, we consider you a permanent part of our real estate future. We’re committed to following your methods as the foundation for our business, and we’re building our career on them.

This is just the beginning!

Judy & David
Judy & David NuHavun
Exit First Realty
315-372-3024 
mle@emilysfoundation.org
http://www.david.exitfirstre.com

It is not too often that I have the privilege of having students who are so coachable that they just do everything you ask, and see the results. It has been less than one year since Judy and Dave have closed their first transaction, yet their volume (100% from online) is quickly approaching top-producer status. BTW, they also just hired their first Virtual Assistant —an online transaction coordinator.

Now, before you start thinking that Judy and Dave are just a couple of "young lions" entering the business, you should know that they have 11 children and 14 grandchildren! I am very proud of these two and they deserve every bit of their growing success.

EDITOR'S NOTE: Judy and David are star students in my Total Solution™ 10-Week Telecoaching Program. They are new to many aspects of technology, yet recognized immediately the wisdom of focusing on Internet based marketing. In this program a great group of agents receive live coaching from me on how to immediately implement a breakthrough approach to business without having to do the work themselves. You too can learn how you can focus only on what you love to do, make a great living doing it and have all the free time you want to enjoy your success. CLICK HERE to learn more about the most advanced training in the industry on Internet Marketing and using Virtual Assistants.

Because the NuHavuns are our success story of the month, they will receive their choice of the three valuable tools below. (They selected an Imprev membership and will now have access to dynamic marketing tools to promote their business).
 

Remember, even if your story isn't chosen you still win because you get to see how other top performers do it. Besides, you can always try again!